Become a brand ambassador and earn 💰 while advocating for hormone health on your campus! Click to apply ✍️

Your body is your business

Privacy Policy

[NOTE: Update coming soon. Contact us for our privacy philosophy. We believe your body is your business!]

Last Updated: April 2, 2020

SCOPE

This Privacy Notice applies to personal information processed by Aam Care, Inc. (dba Aavia) (“Aavia,” “we,” “us,” and “our”) in the course of our business, including as collected on our websites, mobile applications, and other online and offline offerings (collectively, the “Services”). 

PERSONAL INFORMATION WE COLLECT 

When you use our Services, we may collect the following kinds of information:

Information You Provide to Us

Account Creation. If you create an Account, we will ask you for your name and email address. In addition, to access certain features of the Services, we may ask you to provide your address and, user profile information.

Purchase Information. If you make a purchase with Aavia, we will record the personal information and details associated with the transaction. For example, if you place an order through the Services, we will collect the items you purchase, your billing and shipping address, phone number, and payment information. Please note that we use a third-party service provider to collect and process payment card information. Aavia does not directly collect or store any payment card information, but it may receive information associated with your payment card information (e.g., your billing details). 

In Connection with Your Use of the Services. When you use the Services, we may ask you for information including but not limited to to the brand of birth control pill prescribed to you, the time of day each pill is taken, the number and nature of pills in each pack or packet of birth control pills, the refill schedule of your prescription, and information about your menstrual cycle.

Communications with Us. We may collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, sign up for our newsletter, or otherwise communicate with us.

Customer Service and Support. If you call or otherwise interact with Aavia’s customer service and support, we may collect the information you provide to our representatives. 

Interactive Features. Aavia may offer interactive features such as commenting functionalities, forums, chat services, and social media pages. Aavia and other individuals who use our Services may collect the information you submit or make available through these interactive features. Any information shared on the public sections of these channels will be considered “public” and may not be subject to the privacy protections referenced herein.

Registration for Sweepstakes or Contests. We may run sweepstakes and contests. Contact information you provide may be used to reach you about the sweepstakes or contest and for other promotional, marketing and business purposes, if permitted by law. In some jurisdictions, we are required to publicly share information of winners.

Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information. 

Information We Collect Through Your Use of the Services

We may collect certain information automatically when you use the Services. This may include information collected by the sleeve in which you put your pills and/or the app you install on your device, such as your pill-taking habits and the number of pills remaining in the sleeve. Information we collect may from your use of the Services also includes your Internet protocol (IP) address, user settings, IMEI, MAC address, Technologies (as defined below) including cookie identifiers, mobile advertising and other unique identifiers, mobile carrier, details about your browser, operating system or device, location information (including inferred location based off your IP address), Internet service provider, pages that you visit before, during, and after using the Services, information about the links you click, and other information about how you use the Services. Information we collect may be associated with your Account and the devices you use. 

Cookies, Web Beacons, and Personalized Advertising. We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. Technologies are essentially small data files placed on your computer, tablet, mobile phone, or other devices that allow us and our partners to record certain pieces of information whenever you visit or interact with the Services.

  • Cookies. Cookies are small text files placed in visitors’ device browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Services may not work properly.
  • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the Services that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

Analytics. We may use Google tools including, for example, Google Analytics and/or Google Tag Manager and other service providers, including but not limited to Hotjar, to collect information regarding visitor behavior and visitor demographics on the Services. 

For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s processing of data generated by your use of the Services by visiting http://tools.google.com/dlpage/gaoptout.

For more information about Hotjar, please visit https://www.hotjar.com/legal/policies/privacy. You can opt out of Hotjar’s processing of data generated by your use of the Services by visiting https://www.hotjar.com/legal/compliance/opt-out.

Information from Other Sources
We may obtain information about you from other sources, including through third-party services and other organizations to supplement information provided by you. For example, if you access our Services through a third-party application, such as an app store, a social networking service, or a third-party login or payment service, we may collect information about you from that third-party service that you have made available via your privacy settings. Information we collect through these services may include your name, your user identification number, your user name, location, gender, birth date, email, profile picture, and your contacts stored in that service. This supplemental information allows us to verify information that you have provided to us and to enhance our ability to provide you with information about our business, products, and Services.
HOW WE USE YOUR INFORMATION. 
We process personal information for a variety of business purposes, including: 
To Provide the Services, Products, or Information Requested.
    • Manage and fulfill orders;
    • Manage your information and Account;
    • Respond to questions, comments, and other requests;
    • Provide access to certain areas, functionalities, and features of our Services;
    • Undertake activities to verify or maintain the quality or safety of a service or device;
    • Answer requests for customer or technical support;
    • Processing applications and transactions; and
    • Process your payment card information and/or other payment methods for products and services purchased.

Administrative Purposes.

    • Pursue our legitimate interests, such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
    • Measure interest and engagement in the Services and short-term, transient use, such as contextual customization of ads;
    • Improve our products and Services;
    • Develop of new products and services;
    • Ensure internal quality control;
    • Improving, upgrading or enhancing our Services or device;
    •  Verify individual identity;
    • Communicate with you about your Account, activities on the Services and changes to our agreements;
    • Prevent potentially prohibited or illegal activities; 
    • Enforce our Terms of Service; and
    • Comply with our legal obligations. 
  Provide you with additional content and Services, such as:
    • Conduct audits relating to interactions, transactions and other compliance activities; and
    • Other purposes you consent to, are notified of, or are disclosed when you provide personal information.

Marketing Our Products and Services. We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. 

Some of the ways we may market to you include mail or email campaigns, custom audiences advertising, and “interest-based” or “personalized advertising” including cross-device tracking. 

We may also send you informational and/or marketing materials via SMS (including via automatic telephone dialing system). Consent to receive SMS is not required as a condition to purchase products or services. Message and data rates may apply. You may opt out by texting STOP at any time. 

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth below. 

De-identified and Aggregated Information Use. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, de-identified or aggregated trends, reports, or statistics, de-identified or aggregated information about the computer or device from which you access our Services, or other analyses we create. 

Sharing Content with Friends or Colleagues. Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services.

Technologies. Our uses of Technologies fall into the following general categories:

  • Operationally Necessary. This includes Technologies that allow you access to our Services, applications, and tools that are required to identify irregular behavior, prevent fraudulent activity and improve security or that allow you to make use of our functions;
  • Performance Related. We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how our visitors use the Services;
  • Functionality Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services and keeping track of your specified preferences, interests, or past pages viewed;
  • Advertising or Targeting Related. We may use first-party or third-party Technologies to develop and deliver content, including ads relevant to your interests, on our Services or on third-party sites. 

Consent. Aavia may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.

HOW WE DISCLOSE YOUR INFORMATION. 

Service Providers. We may share any personal information we collect about you with our third-party service providers. The types of service providers to whom we entrust personal information include service providers for: (i) the provision of the Services; (ii) the provision of information, products, and other services you have requested; (iii) marketing and advertising; (iv) payment processing; (v) customer service activities; and (vi) the provision IT and related services. 

Affiliates. We may share personal information with our affiliated companies. 

Business Partners. We may provide personal information to business partners to provide you with a product or service you have requested. We may also provide relevant personal information to business partners with whom we jointly offer products or services. 

Interest-Based or Personalized Advertising. Through our Services, Aavia may allow third-party advertising partners to set Technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share such information and other information (such as demographic information and past purchase history) with third party advertising partners. These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit third party services within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.” If you prefer not to share your personal information with third party advertising partners, you may follow the instructions below. 

Information Shared with Other Users. When you use the Services, you may share certain personal information with other users. This personal information may include your name and reviews you submit. Please be aware that Aavia has little or no control over how individuals may use the information you share. 

APIs and Software Development Kits. We may use third party APIs and software development kits (“SDKs”) as part of the functionality of our Services. APIs and SDKs may allow third parties including advertising partners to collect your personal information to provide content that is more relevant to you. For more information about our use of APIs and SDKs, please contact us as set forth below. 

Disclosures to Protect Us or Others. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) protect your, our or others’ rights, property, or safety; (iii) to collect amounts owed to us; (iv) when we believe disclosure is necessary or appropriate to prevent financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (v) if we, in good faith, believe that disclosure is otherwise necessary or advisable.

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. 

INTERNATIONAL DATA TRANSFERS. 

All information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States and other countries. 

YOUR CHOICES. 

General. You may have the right to object to or opt out of certain uses of your personal information. Where you have consented to the processing of your personal information, you may withdraw that consent at any time by contacting us as described below. Even if you opt out, we may still collect and use non-personal information regarding your activities on our Services and for other legal purposes as described above.

Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to this Privacy Notice).  

Mobile Devices. We may send you push notifications through our mobile application. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device. We may also collect location-based information if you use our mobile applications. You may opt-out of this collection by changing the settings on your mobile device.

Technologies and Personalized Advertising. If you would like to opt-out of the Technologies we employ on the Services, you may do so by blocking, disabling, or deleting them as your browser or device permits.  Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for on your device. 

The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from advertisers that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, http://www.youronlinechoices.eu/ and www.aboutads.info/choices/

Please note you must separately opt out in each browser and on each device.

SMS Messages. If you receive an unwanted SMS message from Aavia, you can opt-out of receiving future SMS messages by replying STOP at any time. 

“Do Not Track”. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

YOUR PRIVACY RIGHTS.

For purposes of the California Consumer Privacy Act, we do not “sell” your personal information.

In accordance with applicable law, you may have the right to: 

  • Access personal information about you consistent with legal requirements. In addition, you may have the right in some cases to receive or have your electronic personal information transferred to another party. 
  • Request correction of your personal information where it is inaccurate or incomplete.  In some cases, we may provide self-service tools that enable you to update your personal information or we may refer you to the controller of your personal information who is able to make the correction. 
  • Request deletion of your personal information, subject to certain exceptions prescribed by law.
  • Request restriction of or object to processing of your personal information, including the right to opt in or opt out of the sale of your personal information to third parties, if applicable, where such requests are permitted by law. 

If you would like to exercise any of these rights, please log onto your Account or contact us as set forth below.  We will process such requests in accordance with applicable laws. To protect your privacy, Aavia will take steps to verify your identity before fulfilling your request. 

If you are a California resident, you have the right not to receive discriminatory treatment by Aavia for the exercise of your rights conferred by the California Consumer Privacy Act. 

DATA RETENTION. 

We retain the personal information we receive as described in this Privacy Notice for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. 

SECURITY OF YOUR INFORMATION. 

We take steps to ensure that your information is treated securely and in accordance with this Privacy Notice. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by sending a notice through the Services or by sending an e-mail to you. 

THIRD PARTY WEBSITES/APPLICATIONS. 

The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

Our Services may include publicly accessible blogs, forums, social media pages, and private messaging features. By using such Services, you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes. In addition, social media buttons such as Facebook, LinkedIn, Instagram, and Twitter (that might include widgets such as the “share this” button or other interactive mini-programs) may be on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features apart from your visit to our site are governed by the privacy policy of the company providing it.

CHILDREN’S INFORMATION. 

The Services are not directed to children under 17, and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected any child’s personal information in violation of applicable law, we will promptly take steps to delete such information.

SUPERVISORY AUTHORITY. 

If you are located in the European Economic Area or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

CHANGES TO OUR PRIVACY NOTICE. 

We may revise this Privacy Notice from time to time in our sole discretion. If there are any material changes to this Privacy Notice, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Notice if you continue to use the Services after the new Privacy Notice takes effect. 

CONTACT US.

If you have any questions about our privacy practices or this Privacy Notice, please contact us at: team@aavia.io.

New Lab - Aam Care, Inc. (dba Aavia)

19 Morris Avenue, Building 128

Brooklyn, NY 11205

Your Bag
Estimated Total
$0

Your bag is empty!

Let us take care of that for you. 


Continue Shopping