You have questions,
we have answers.
Using the app
Aavia can help you be more confident about your health - in fact, Aavia members say they are 84% more confident about their health after using Aavia for 3 weeks.
And if you take the pill, we can definitely help with that! In fact, Aavia members who take the pill are:
1) 30% less stressed in taking the pill
2) 113% more consistent at taking the pill
Yes! You do NOT need to be on the birth control pill or have the smart case to use the App. If you have a hormone cycle, Aavia is for you. Check out our different plans here
Aavia smart case
Yes, your Aavia Case does not always have to be near your Aavia App to work! The Aavia Case has its own local memory, so every time you take a Pill, it records the time and syncs with the App once your Pills are close to your phone again. It’s Bluetooth, baby!
The Aavia Case works with any rectangular form of birth control pills. Head's up: we do not prescribe pills, so pills are NOT included!
Shipping and orders
Shoot us an email at firstname.lastname@example.org to check, update or cancel your order.
Shoot us an email at email@example.com to make changes to your account.
We ship out 2-3 business days after your order, and shipping can additionally take 2-3 business days (it may be longer, as USPS is experiencing slower shipping during this time – thanks for your patience 💜).
If you haven't received a shipping confirmation with a tracking number, you can reach us at firstname.lastname@example.org and we'll check the status of your shipment for you!
Free shipping, always!
Merch can travel the world!
For the smart case, only the US, at this time.
We're working hard to pass international shipping laws as quickly as we can, so we can make the Aavia smart case available for everyone in the world. If you'd like to be placed on the waitlist, email us at email@example.com with the country you're from and we'll place you on our list!
In the meantime, download the app!
Our goal is for Aavia to be covered by insurance for all people who take the Pill and we will continue to work hard towards making that happen. Unfortunately, it is a long process with lots of red tape, so Aavia is currently not covered by insurance.
If you’d like to help, please consider sending us a statement and permission to share it with healthcare stakeholders at firstname.lastname@example.org. Also, you can reach out to your health insurance provider and submit a request to cover the Aavia smart pill case + app because this is something you need.
If Aavia didn't make your life easier, it's on us -- we offer full refunds within 30 days! Shoot us an email at email@example.com to request a refund. Refunds will be made in the form of the original payment.
If your smart case is defective, let us know via email and we'll send you a return label! We can ship you a new case for free as well to make it up to you.