You have questions,Β 
we have answers.

Using the app

πŸ”’ What do you do with my data?

Your body is your business! We take many proactive precautions to ensure your data is secure and we do not sell your personal health data. See the full privacy policy for more info!

πŸ€” How can the App help me?

Aavia can help you be more confident about your health - in fact, Aavia members say they are 84% more confident about their health after using Aavia for 3 weeks.

And if you take the pill, we can definitely help with that! In fact, Aavia members who take the pill are:
1) 30% less stressed in taking the pill
2) 113% more consistent at taking the pill

πŸ“± Can you use the App without the Case?

Yes! You do NOT need to be on the birth control pill or have the smart case to use the App. If you have a hormone cycle, Aavia is for you. Check out our different plans here

Aavia smart case

πŸ“² Does Aavia still work if your phone is not near?

Yes, your Aavia Case does not always have to be near your Aavia App to work! The Aavia Case has its own local memory, so every time you take a Pill, it records the time and syncs with the App once your Pills are close to your phone again. It’s Bluetooth, baby!

πŸ’Š Do you get to pick your type of birth control?

The Aavia Case works with any rectangular form of birth control pills. Head's up: we do not prescribe pills, so pills are NOT included!

Shipping and orders

πŸ“¦ How can I check, update or cancel my order?

Shoot us an email at to check, update or cancel your order.

πŸ’° How do I pause my subscription?

Shoot us an email at to make changes to your account.

🚚 How long does shipping take?

We ship out 2-3 business days after your order, and shipping can additionally take 2-3 business days (it may be longer, as USPS is experiencing slower shipping during this time – thanks for your patience πŸ’œ).

If you haven't received a shipping confirmation with a tracking number, you can reach us at and we'll check the status of your shipment for you!

πŸ’Έ How much is shipping?

Free shipping, always!

πŸ—ΊοΈ Where do you ship?

Merch can travel the world!

For the smart case, only the US, at this time.

We're working hard to pass international shipping laws as quickly as we can, so we can make the Aavia smart case available for everyone in the world. If you'd like to be placed on the waitlist, email us at with the country you're from and we'll place you on our list!

In the meantime, download the app!

πŸ₯ Does insurance cover Aavia?

Our goal is for Aavia to be covered by insurance for all people who take the Pill and we will continue to work hard towards making that happen. Unfortunately, it is a long process with lots of red tape, so Aavia is currently not covered by insurance.

If you’d like to help, please consider sending us a statement and permission to share it with healthcare stakeholders at Also, you can reach out to your health insurance provider and submit a request to cover the Aavia smart pill case + app because this is something you need.

πŸ’Έ What is your refund policy for the case?

If Aavia didn't make your life easier, it's on us -- we offer full refunds within 30 days! Shoot us an email at to request a refund. Refunds will be made in the form of the original payment.

If your smart case is defective, let us know via email and we'll send you a return label! We can ship you a new case for free as well to make it up to you.

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